Terms and Conditions
Your cake is very important to me. Please take the time to check your copy of the order form and let me know immediately if there are any mistakes or if changes are needed. Bear in mind that changes to the agreed design may incur extra costs, last minute changes cannot always be accommodated.
The Organic Cakery requires a £200 deposit to secure your date. All deposits are non-refundable and non-transferable.
Cleared payment of the remaining balance must be received by six weeks before your wedding date.
In the event of non-payment of the balance, I reserve the right to consider the order cancelled and the deposit forfeited.
Cake orders which are cancelled at short notice (within 6 weeks of the event) will still be charged for in full as I am rarely able to rebook dates at such short notice. Any work carried out is also chargeable.
For orders with less than six weeks’ notice, full payment is required at time of order confirmation and is non-refundable.
If you have concerns or questions at any stage please do not hesitate to contact me directly.
As part of my service I offer a personal delivery and set up service. I will liaise with your venue prior to delivery to schedule a delivery slot and check that all arrangements for assembly such as cake stand and table have been taken care of. Delivery is charged at a rate of 0.45p per mile, with a flat rate of £10 per hour. At point of delivery the cake becomes the responsibility of the venue.
The Organic Cakery wedding cakes contain butter, gluten (wheat) and eggs and are made in an environment that handles nuts, soya and alcohol. Nut, gluten, vegan and alcohol free cakes can be made on request, however, we cannot guarantee no cross contamination due to the nature of production. All products used to make, fill and cover the cake are 100% organic, fairtrade and sustainable.
The Organic Cakery accepts no liability to customers suffering from an allergic reaction from eating our products.
It is the clients responsibility to inform all parties consuming a product of The Organic Cakery. Of the afore mentioned.
Where possible we will accommodate changes you wish to make to your cake and will charge you any extra cost incurred at our discretion. We ask that no changes are made 6 weeks prior to delivery.